There are a few things that lead to your hosting account on suspend:
- You Complete The Payment, It could be that you have not completed the billing (pay) the hosting services we provide or You've paid but you do not confirm the payment so that the billing we were not aware of any payments You
- Your Hosting Account Server Overload, The hosting Account you can overload the server too heavy so that interfere with the continuity of the service to other customers. Usually the load caused by database size is too big and not optimized, hits or visits a gigantic level, scripting errors, and others – to another. In cases like this Rumahweb will further investigate what is causing a high server load from your hosting account and provide a solution.
- You Did Abuse of our servers, Abuse is a violation of terms of service. Abuse is most often done by a customer is SPAMMING (mass e-mailings). SPAM is usually done to offer goods or services. Other Abuse committed by the customer either intentional or not is the Act of sending data packets with DDOS are very big in the direction of the target IP Address in order to shut down internet services from the destination IP Address
- Bandwidth Exceeded, if you get Bandwidth Exceeded message on the website, it means that your hosting traffic quota exceeded predetermined threshold. Please contact Rumahweb if You want to add to the traffic quota or upgrade your hosting package
We always send out an e-mail prior to your Hosting Account we suspend, therefore always check the e-mail you used to register hosting at Rumahweb. If You want to change the administrative contact e-mail address, please update your details at http://client.mantaphosting.com/clientarea.php